Don’t worry, this won’t be a rant, or an Indie self-pity post. My aim is only to present my observations. A couple of days ago, a fellow Indie author sent me a private message with a link to a blog post talking about Amazon’s latest hijinks. I didn’t think much of it at the time, since I was still half out of my head with the flu, but then I slept on it, and slept on it some more, and the more I thought about it the more it bothered me.
Take a look at the two images below. See if you can spot a difference:
I’ll give you a hint: Look at the green text in the Buy New box. See it?
The first picture is of the original edition of my paperback novel, published through CreateSpace. The second is the newest edition published through IngramSpark. And the two images together illustrate Amazon’s latest policy to disrupt the supply and demand equation to skew it in their own favor. Since they are both print-on-demand, there is literally no difference between a CS and IS book purchase, other than Amazon makes more money on the CS one. But the different ways they are displayed could make a huge difference in which version (if any) a reader will choose to buy.
It preys on a customer’s need for instant gratification
Amazon has built their very successful business model on two things, one of which is their ability to deliver your purchases faster and cheaper than any other retailer. By slapping on a notice that effectively tells shoppers they will have to wait longer for their copy of the book, they are creating an instant subconscious disappointment and dissatisfaction in the product before the customer has even had a chance to get it.
It creates an artificial sense of scarcity
Amazon’s second cornerstone of business is unrivaled levels of inventory. Amazon is Aladdin’s cave of wonders. They have anything and everything, and they have boatloads of it for people to buy. That’s what keeps shoppers coming back. The new notice on the product page sends the message that this particular item is out of stock, which inadvertently reflects badly on the publisher (in this case, the self-published author) for failing to anticipate demand.
It creates unfair competition
Okay, to be fair, this is Amazon’s own store, and they have every right to try to put their own products forward as best as they can. It’d be stupid of them not to. But it goes much deeper than that. Think about it. Amazon now has the largest piece of the market pie when it comes to books and eBooks. Every measure they have taken so far has been aimed to solidify their stronghold on that market share, or to increase it. They do it through exclusivity, through undercutting competitor prices (seriously, their ToS flat-out state that if you publish a book on Amazon, the price has to be equal to or smaller than at any other retailer), and through policies and algorithms that create advantages for those who play along, and massive hurdles for those who don’t. With this new measure, they are basically saying, “If you want to actually sell your self-published print volumes, you need to publish them through us.” This is why other bookstores don’t want to play with you, Amazon.
So where does that leave Indie authors?
Between a rock and a hard place.
Once again, we are forced to either straddle the fence, or make a difficult choice between going wide, and going deep. If you publish through CreateSpace alone, odds are good your book will never be stocked on store shelves, because no store will want to buy product from their direct competitor. If you choose to publish through a different service, such as IngramSpark, your chances of getting a book into physical stores might be slightly better, but now it’ll have to jump through hoops on Amazon, which is still the biggest bookseller and generates the highest royalties income of all other retailers for most authors.
Nothing says you can’t do both. In fact, the blog I read advised just that: Publish your book both through IngramSpark and CreateSpace, and then contact Amazon and tell them to source the book through CreateSpace so it always shows as in stock.
But I have a problem with this strategy. It as good as flushes a chunk of the money you invested into an IngramSpark distribution down the toilet. It’s like you’re saying, “Hey, I spent a boatload to get these books published through this other source, but you guys don’t like it, so that’s cool. I’m just not gonna advertise those editions where I am most likely to get the greatest number of sales for them. Still friends? Sweet.”
Yeah, I’m stubborn, and not much of a team player (which is probably why I will never make any real money from book sales…). I deliberately priced my IngramSpark editions slightly lower to play Amazon’s algorithms so that the new versions would show up on top. I did this, because I want those gorgeous new covers to show up in search results. I didn’t want all that effort, months and months of hard work, to drop into obscurity. But I’m also not an idiot, and I am keeping an eye on this new development and making sure to let my readers know 2 things loud and clear:
(1) My books are absolutely 100% available at Amazon, and there is 0% difference in shipping & handling time between the CreateSpace and IngramSpark versions; and
(2) Those same books can also be found at other retailers, often times at a discount that might be a better deal than Amazon.